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"No matter how this matter is handled, I am very grateful for your coming today to listen and listen to my request!" The visitor said. 月 5 日，雁峰区纪委监委实施《雁峰区纪委监委领导及内设机构负责人、特约监察员接访工作方案》后的第一个接访日，雁峰区委常委、纪委书记、监委主任刘云在区纪委监委信访室接待来访群众，倾听群众诉求，破解群众难题，维护群众合法权益。 On August 5 , the Yanfeng District Commission for Discipline Inspection, the first visit day after the implementation of the Work Plan for the Visit of the Leaders of Yanfeng District Discipline Inspection Commission, the Heads of Internal Institutions, and Special Inspectors, the Standing Committee of Yanfeng District Commission, Liu Yun, secretary of the Commission for Discipline Inspection and Director of the Supervision Commission, received the visiting people in the letter and visit room of the District Commission for Discipline Inspection, listened to the demands of the masses, cracked the masses' problems, and safeguarded the lawful rights and interests of the masses.
《雁峰区纪委监委领导及内设机构负责人、特约监察员接访工作方案》，旨在进一步发挥信访举报案件线索主渠道作用，发挥领导在解决信访举报问题中的作用，不断提升信访举报工作水平，切实转变工作作风，密切纪检监察机关同人民群众的联系。 "Yanfeng District Commission for Discipline Inspection and Supervisory Committee leaders and internal agencies, special supervisors visit work plan", aims to further give full play to the role of the main channel of petition reports, the role of leaders in resolving petition reports, and continuously improve petitions Report the level of work, earnestly change the style of work, and close the ties between the disciplinary inspection and supervision organs and the people. 方案明确规定了接访时间、接访地点、接访对象、受理范围、接访流程等。 The plan clearly specifies the time of the visit, the place of the visit, the object of the visit, the scope of acceptance, the process of the visit, etc.
今年以来，雁峰区纪委监委从畅通信访举报渠道、加强信访宣传教育、通过阳光回复、开展息访息诉专项行动等多方面入手，多措并举，形成办信办访的强大合力，放大信访办理综合效果。 Since the beginning of this year, the Discipline Inspection and Supervision Committee of the Yanfeng District has started from various channels such as smooth communication and reporting channels, strengthening publicity and education on letters and visits, replying through the sun, and carrying out special actions on interest and complaints. Letters and visits for comprehensive results.
据统计， 2019年1至7月，雁峰区纪委监委共受理群众来信、来访、来电、网络举报共计59件次，其中业务内举报31件次。 According to statistics, from January to July 2019 , the Yanfeng District Commission for Discipline Inspection accepted a total of 59 letters, visits, calls, and online reports from the public, including 31 reports within the business. 与去年同期相比，业务内信访量、越级访、重复访均呈大幅下降趋势：业务内信访下降31.1% ，越级访下降61.1% ，重复访下降42.9% 。 Compared with the same period of last year, the number of letters and visits within the business, cross-level visits, and repeated visits all showed a significant decline: the number of letters and visits within the business decreased by 31.1% , the number of cross-level visits decreased by 61.1% , and the number of repeated visits decreased by 42.9% . （雁峰区纪委监委） (Yanfeng District Commission for Discipline Inspection)